Oferta przeniesiona archiwalna
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, a global digital leader, we are currently looking for candidates for a position of:
Customer Service Specialist with German
Nr Ref.: JO-1909-438253_DB_pzn_szcz
Responsibilities:
- Responding to user questions via phone or e-mail
- 1st level IT support - classifying and handling requests
- Documeting cases in the ticket system
- Working with companys databases
- Ensuring a long-lasting postitive customer experience and customer satisfaction
Requirements:
- Excellent German skills - both oral and written, at least C1 level
- Place of living: Berlin
- Basic IT knowledge for client support will be an asset
- Knowledge of Microsoft Windows and Microsoft Office
- Help desk or administration of user accounts-related experience will be an asset
- Customer-orientation
- Goal-oriented approach and a team spirit
- Very good communication skills
Offer:
- Great development potential
- Flexible working hours
- Vouchers for sights and restaurants
- Great team
- 28 days holiday & special holidays